Last winter, I was referred to a specialist, a gynecologist, whose office is located at Sherbrooke’s CHUS (Centre hospitalier universitaire de Sherbrooke). The day I went for my appointment was a very cold winter day.
http://www.chus.qc.ca/le-chus/grands-projets-de-construction/chus-fleurimont/
I located the building. It is in Fleurimont, somewhat outside Sherbrooke. It took me a long time to find a parking area that was not reserved for the staff and lanes that were not reserved for buses. Well, I thought, I’m not a royal, so there is no protocol. I made believe my little car was a bus. There was no other way out.
I drove around and found a parking lot the public could use. There was only one space left. I parked the car and walked towards the building.
The CHUS is a large building with a huge lobby, but the lobby was crowded. Several rows of patients were queuing to get to the machines where one pays one’s parking fee. These were new machines and queuing were seniors some of whom had never used a cell phone. They couldn’t pay the parking fee without help.
Suddenly, I remembered my mother. Had she been queuing and attempting to pay the fee by herself, she would have collapsed. I started to cry. What were they doing to my mother? These people had to see a doctor, or a resident, and some had to undergo an invasive test or painful treatment. But however miserable their condition, they had to pay the parking fee.
We’re cattle, I thought, just cattle!
I was lucky. A young man noticed me. When my turn came to pay, he helped me. But I struggled to find my credit card while attempting not to lose my keys. A silver bracelet I had worn every day since 1969 slipped off my arm without my noticing. It’s gone. I thanked the young man who had helped me. He had been a good Samaritan. He rushed away and could not help the gentleman standing behind me.
Let us skip a few episodes…
We are now outdoors and I am looking for my car. Because I had driven in circles, I was disoriented. The car was parked near the entrance, but I could not find it. Fearing I would lose my frozen fingers, I returned to the building and told a gentleman, a policeman I believe, that I could not locate my car.
I gave him my licence plate number and car keys and he returned within minutes, driving my car. I hugged him. He smiled and helped me get into the car. Another good Samaritan. Would that I had remembered to ask him in which direction I would have to turn to go back to Sherbrooke.
There were no signs pointing to Sherbrooke, so I turned in the wrong direction and started driving away from Sherbrooke, in a blinding snow storm. Don’t ask me how I managed to turn around, but I turned around.
By the time I reached home, I was frazzled. It occurred to me that I had spent too many years on planet Earth. I then looked at my cat. Belaud is a beautiful and loving animal and I have promised to look after him forever.
—ooo—
In short, I am telling you that Quebec’s healthcare system is deteriorating.
Quebecers pay higher taxes than other Canadians and I am told that the province is prosperous. Well, it may be prosperous, but at a cost I didn’t like. I had seen several rows of intimidated human beings lined up to pay a parking fee using a silly machine. I am told that the city collects the money and then gives it to a Foundation.
There is nothing wrong with raising money, but, for the most part, the people I saw in long queues were elderly citizens and patients. Some may never have used a cell phone and some are probably living on a tiny pension: $19 000 a year, maybe less.
—ooo—
A few weeks ago, when my memory was tested, I had to deal with the parking fee machine. I could not go through that routine again. So I walked past the machine without making an attempt to pay. When I returned to the car, there was a piece of paper behind a windshield wiper. I had to pay a small fine, which, I supposed, had transformed me into a bit of a criminal.
I dialled the telephone number I saw on the piece of paper and asked to which address I should forward my cheque.
They thought I wanted to protest. I didn’t, because it would have been unpleasant, but I needed an address. They were delighted, which surprised me. The parking fee, they said, is a lower amount of money than the fine. I had therefore contributed more money to the Foundation than people who used the machine and paid the parking fee.
They thanked me.
Love to everyone ♥
https://www.youtube.com/user/CHUSherbrooke
© Micheline Walker
12 July 2018
WordPress
tonytran2015 said:
We have the same problem in Australia.
Greedy coorporates collude with corrupt bureaucrats are robbing even patients and their relatives.
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michelinewalker said:
It is greed and the absence of a sense of responsibility. Doctors are protected by huge syndicates, but ordinary people aren’t. If a diagnostic is needed, you are sent to a lab, but must first pay the parking fee. One must also pay the parking fee to visit a dying father, mother, child … It’s horrible. Thank you for writing. 🙂
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derrickjknight said:
A nightmare that is daily suffered by people at their most vulnerable over here too. AND THEY HAVE CONTRIBUTED TO COMPULSORY NATIONAL INSURANCE ALL THEIR LIVES. This infuriates me.
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michelinewalker said:
Derrick, You are right. We pay for these services. The tax bills are enormous and life, unaffordable for a large number of people. Quebec’s Premier is a neurosurgeon and the minister of Health, a medical doctor. Would medical doctors accept a small decrease in their fees. They wouldn’t. In Quebec, they are the aristocracy. No one can reach a doctor during the evening or the weekend, which is unacceptable. One phones 8-1-1 and is told to wait until the doctor’s working hours. He or she will return your call when he or she has sufficient time to do so. They work to rule. There are exceptions, but too few. We don’t count Derrick. 🙂
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derrickjknight said:
Dreadful
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ksbeth said:
i’m sorry to hear this, and that people have to endure this in addition to whatever else they are dealing with
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michelinewalker said:
Dear Ksbeth, I think about that experience and stand in disbelief. I’m still agile, but the people waiting to pay the parking fee were not. I couldn’t believe a government would do anything cruel to persons needing medical care. I thanked God for the good Samaritans. My best, Micheline 🙂
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Gallivanta said:
I enjoyed your innovative approach to the parking fee problem. However you have raised a serious problem about the need for facilities to be easily accessible to all. The other day I was struggling with parking meters in our city. They were difficult to read and to use. How sad that you lost your silver bracelet.
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michelinewalker said:
The parking fee is real, but it is just the beginning. The difficulties people are facing are horrendous. The cost of living is so high that life is becoming a luxury most people cannot afford. When a society reaches that point, it has failed. An old person may need his or her eyeglasses in order to read instructions he or she cannot understand. The eyeglasses fall to the floor and picking them up may empty out various pockets. Keys get lost and so does the little silver bracelet one’s husband gave his wife in better days, a very long time ago. Seniors are asked to be accompanied if they go to see a doctor. It can be a three-hour wait before they take a sample of your blood. Who will wait for three hours? Facilities have to be accessible, if one can afford the facilities. Cheers Gallivanta.
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readinpleasure said:
I really don’t know hat I would have done cos I am not used to such things in my country. Anyway I had to laugh at the end when you had to pay ;more than if you had just paid the fee. 🙂 It sucks right? 🙂
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michelinewalker said:
There was irony to my adventure. However, I asked the two gentlemen with whom I spoke whether they had elderly parents or relatives, or friends. Was this kind of treatment they wanted their loved-ones to be subjected to? The stress these individuals were experiencing was perhaps more harmful than the illness that had taken them to the hospital. I ended up making a larger contribution, but I didn’t mind. My mother would have collapsed. I didn’t, but I thought about her and it made me cry. It is time we adopted a kinder and more charitable view of all human beings. Love, Micheline 🙂
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